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CRM

How AI Can Maximize Your CRM: The Future of Customer Relationship Management

AI-powered customer relationship management (CRM) systems are transforming the sales industry, shifting from mere organizational tools to vital engines of growth and innovation. In today’s hyper-competitive market, AI-enabled CRM platforms are no longer optional—they’re essential. Having worked in IT for over 30 years, I’ve witnessed many technological advancements, but none have accelerated as rapidly or

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CRM

Top Cloud Computing Trends Transforming CRM and Service Delivery

In recent years, the synergy between cloud computing and customer relationship management (CRM) has fundamentally reshaped how businesses engage customers and deliver services. As organizations migrate more operations to the cloud, understanding the emerging trends is essential to maintain a competitive edge. Industry forecasts predict the global cloud computing market will grow at a 17%

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CRM

The Best CRM Systems for NGOs to Manage Donor Relationships

In the ever-evolving landscape of nonprofit organizations, effective management tools are more crucial than ever. Customer Relationship Management (CRM) systems have become indispensable resources for NGOs, enabling them to streamline operations, enhance donor engagement, and drive their missions forward. These platforms help manage interactions with supporters, volunteers, and beneficiaries — ultimately fostering stronger relationships and

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CRM

Best Practices for Protecting Your CRM Data

Your CRM (Customer Relationship Management) system is one of your most valuable digital assets. It holds essential data like customer details, sales insights, and prospect information — the very lifeblood of your business growth and client relationships. But that value makes it a prime target for cybercriminals. If your CRM is compromised, it’s not just

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Artificial Intelligence

Google Quietly Launches AI Edge Gallery: Run AI Models Locally on Your Phone

In a low-profile move last week, Google released a new app called AI Edge Gallery that allows users to download and run a variety of AI models locally on their smartphones. Available now on Android — with iOS support coming soon — the app is designed to bring the power of AI directly to users’

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Software

Chainguard Rebuilds Python Libraries to Strengthen Software Supply Chain Security

Chainguard has launched a groundbreaking initiative to fortify the Python ecosystem against supply chain attacks: Chainguard Libraries for Python. Unlike traditional repositories, this curated index of Python dependencies is engineered for malware resistance by rebuilding every package from its original source code inside a hardened, SLSA Level 2-compliant environment. A Secure Foundation, Rebuilt from the

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Software

GitHub Copilot Evolves into Autonomous DevOps Agent

At Microsoft Build, GitHub unveiled a major upgrade to its Copilot platform: agent capabilities that promise to automate entire DevOps loops. This new iteration of Copilot is designed not just to assist with coding but to act as an active, intelligent collaborator throughout the software development lifecycle. From Code Assistant to Agentic Collaborator The highlight

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Software

Qt Bridges: Bridging the Language Gap in UI Development

What’s New? Qt Bridges is a cross-language integration layer that enables developers to connect their existing codebases in popular languages — including C#, Kotlin/Java, Python, Rust, and Swift — directly to QML and Qt Quick UIs, without needing to touch C++. This is a major shift from Qt’s traditional dependency on C++ for anything outside

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Software

60 Malicious npm Packages Uncovered Mapping Developer Networks: Here’s What You Need to Know

🚨 60 Malicious npm Packages Uncovered Mapping Developer Networks: Here’s What You Need to Know The npm registry has once again become ground zero for a coordinated malware campaign — but this time, the intent isn’t to crash systems or mine crypto. It’s far more strategic: mapping out developer networks as a prelude to future,

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